Start here · Essential guide
Email Safety Basics
Practical habits for handling inbox messages with confidence: how to read a sender, treat links and attachments, and respond when something looks wrong.
Stay Secure
Email and Messaging Safety
Spotting risky messages and keeping conversations private.
Business Email Impersonation: Verifying Unusual Requests
Why urgent payment or gift card requests that seem to come from a boss should be confirmed by a second channel, and how teams can build that habit.
Encrypted Messaging Apps: What End-to-End Encryption Means
A plain explanation of end-to-end encryption: what it protects in your chats, what it does not, and which settings and habits still matter.
Group Chats and Forwarded Messages: Slowing the Spread of Hoaxes
Why forwarded chain messages spread so easily in group chats, how to spot unverified claims, and simple ways to pause before you press forward.
Phone Call Scams and Caller ID Spoofing
Why the number on your screen can be faked, which pressure tactics callers use, and how to hang up and verify through a number you trust.
Spotting a Suspicious Attachment Before You Open It
Learn the cues that an email attachment may be unsafe, from unexpected senders and odd file types to pressure to enable macros, and what to do instead.
Text Message Scams and Smishing Awareness
How fraudulent texts try to trigger a quick reply or click, the common story types, and calm steps for handling and reporting a suspicious message.
Unsubscribe Safely: Dealing With Spam and Junk Mail
When an unsubscribe link helps, when it can backfire, and how to use junk filters, reporting and sorting habits to keep your inbox manageable.
Using Separate Email Addresses for Different Purposes
How using different email addresses for banking, shopping and sign-ups limits spam, reduces account exposure and makes suspicious messages easier to spot.
Voice Cloning Scams and Family Code Words
How scammers may imitate a loved one's voice to fake an emergency, and how agreeing on a family code word helps you confirm who is really calling.
Related topics
More in stay secure
Scams and Fraud How common online scams work on the surface and how to avoid losing money. Device and Account Security Core habits that keep devices, passwords and data safe from attackers. Identity and Privacy Controlling what is known about you and defending against impersonation. Work and Business Safety practices for employees, managers and small business owners. Safe Browsing and Downloads Everyday habits for websites, extensions, downloads and software updates. Social Media Privacy General-terms guidance on settings, sharing and who can see what. Public Computers and Wi-Fi Staying safe on shared computers and open networks away from home.