Safety for Specific Groups

Online Safety for People with Disabilities: A Guide to Accessible Technology

How to keep screen readers, voice control and other assistive tools secure without losing usability, from updates and permissions to safe use of voice commands.

On this page
  1. Security that does not get in the way
  2. Why assistive tools need particular attention
  3. Keep software updated, carefully
  4. Install from trusted sources
  5. Review permissions
  6. Voice control and voice assistants
  7. Passwords and sign-in that you can actually use
  8. Screens, shoulder surfing and shared spaces
  9. Backups and settings

Security that does not get in the way

Assistive technology, such as screen readers, magnifiers, voice control, switch devices, eye tracking, captioning tools and alternative keyboards, can be the doorway to independence. Because these tools often have deep access to a device (they read the screen, type for you or act on spoken commands), their security matters. At the same time, a security measure that stops you from using your device is not a good measure. The goal is to protect the tools without sacrificing usability.

This article offers general principles. Menus and options vary by device and change over time, so look for the type of setting described rather than exact names. For your specific setup, a trusted technician or your assistive technology provider can advise.

Why assistive tools need particular attention

Many assistive tools need broad permissions to do their job. A screen reader may read everything displayed, including messages and banking pages. Voice control can send commands that act on accounts. Some tools can also record or process audio, text and screen content. These powers are legitimate, but if an untrustworthy app or add-on gained similar access, it could see or do more than you intended.

That is why the core safety habits matter just as much here: install software only from sources you trust, keep everything updated, and review what each program is allowed to do.

Keep software updated, carefully

Updates fix security flaws, so keep your operating system, browser, and assistive tools current. Automatic updates are convenient, but updates can sometimes change how an assistive tool behaves. A sensible approach:

  • Turn on automatic updates for the operating system and browser, as covered in phone software updates and smart device updates.
  • Check release notes for your assistive tool before a major version change if you can, and look for known compatibility issues.
  • If you rely on a tool for daily work, update at a time when you have support available, and keep a way to roll back or a fallback option where feasible.
  • Do not delay security updates for long periods simply because change feels risky. Unpatched software is a bigger long-term risk.

Install from trusted sources

Assistive software is sometimes niche, and you may be tempted to download from the first site that appears in search. Scammers can imitate popular tools or offer “free” versions that carry unwanted programs.

  • Go to the developer’s official site or your device’s official app store, and check that the web address is genuine; see lookalike web addresses.
  • Be wary of pop-ups claiming your assistive tool is out of date or infected. The advice under fake virus alerts applies here.
  • Treat browser add-ons and plug-ins with care. A helpful reading or captioning extension can see the pages you visit, so check what it asks for and who made it. Browser extension risks describes the trade-off.
  • Avoid cracked or unofficial copies of paid software, which often carry hidden problems, as explained in pirated software risks.

If cost is a barrier, ask whether the developer, a disability organization, a school, a workplace or a public program offers licensed or free options.

Review permissions

Look at what each app and tool is allowed to access, such as microphone, camera, contacts, location and the ability to see or control other apps. Accessibility permissions in particular are powerful, so grant them only to apps you truly need and recognize. If an unfamiliar app asks to be an accessibility service, be cautious. A fuller walk-through of app permissions covers the general approach.

Voice control and voice assistants

Voice commands can make devices far more usable, but they come with a few privacy and safety considerations.

  • Understand what is recorded. Many voice assistants store recordings or transcripts. Look for settings that let you review and delete them, as described in voice assistant privacy.
  • Consider who else can speak to the device. A voice command may work for anyone in the room. If your assistant can make purchases or unlock doors, look for options to require a PIN or voice match, and consider turning off sensitive actions you do not use.
  • Be careful with sensitive information spoken aloud, such as passwords and card numbers, when others might hear.
  • Remember that voices can be imitated, so do not treat a voice alone as strong proof of identity. Voice cloning scams explains the concern.

Passwords and sign-in that you can actually use

Strong sign-in is essential, but some methods are harder for certain users. Options include:

  • A password manager with autofill, which can reduce typing and reduce reuse; password managers describes what to consider.
  • Passkeys or biometrics, where these work reliably for you, as outlined in passkey basics.
  • Hardware security keys, which some people find easier than typing codes; verification code options compares the choices.
  • Longer, memorable passphrases instead of short complex ones, as explained in memorable passphrases.

Make sure that you can still get in if one method fails. Keep recovery options set up and stored safely, and tell a trusted person where to find them. If you rely on someone to help with logins, think about shared account access so they can assist without you handing over your main password.

Screens, shoulder surfing and shared spaces

Screen readers that speak aloud and large text on a display can expose private information to people nearby. Use headphones when handling sensitive tasks, consider a privacy screen, and be aware of screen privacy when you are in public. Lock screen notifications can also be set to hide message content.

Backups and settings

Your accessibility configuration may take a long time to tune. Back up your devices and note down key settings, so you can restore them after a loss or a reset. Backup restore testing covers the basics, and lost phone tracking explains what is possible if a device goes missing.

Security and accessibility are not opposing goals. With a little planning, both can be met.

The complete guide to safety for specific groups

Online Safety for Seniors: A Guide to Staying Safe
Read the guide

Keep exploring

Guides from other topics

All topics →